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Improve Customer Relationships and Productivity With Microsoft Dynamics CRM 4.0

MSCRMMicrosoft Dynamics CRM is a full customer relationship management (CRM) suite with marketing, sales, and service capabilities that are fast, familiar,and flexible, helping businesses of all sizes to find, win, and grow profitable customer relationships.
Microsoft Dynamics CRM enables you to:

  • Provide role-tailored access to information and data both online and offline, giving people access to only the information they want and need— delivered in the way they prefer.
  • Design and automate business processes to unify line-of-business systems with flexible, easy-to-use tools built on the Microsoft Windows ® Workflow Foundation platform.
  • Conduct business globally with full support for multiple languages and currencies across multiple time zones so you can compete globally while keeping costs under control.
  • Align IT and business with point-and-click customizations, extensible data models, and mapping tools to help build a solution that matches your business and your people.
  • Realize fast return with industry-standard technology built on a performance-enhanced architecture that gives you fewer elements to deploy and maintain.
  • Protect IT investments using flexible technology that does not lock you in and is easy to upgrade, move, and extend into new business groups,geographies, and lines of business.
  • Connect to other technologies with built-in integration between internal and external systems, helping to reduce operational costs and provide fast access to functionality.

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