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c360 PRODUCTS

c360 Microsoft CRM Solutions -
Customer Relationship Management Software

Product Catalogs and Presentations Links Quick Product Overview
c360 Microsoft CRM 2011 Product Catalog PDF Version The c360 Microsoft CRM 2011 Product Catalog gives an overview of c360 products for Microsoft Dynamics CRM 2011
c360 Microsoft CRM 4.0 Product Catalog PDF Version The c360 Microsoft CRM 4.0 Product Catalog gives an overview of c360 products for Microsoft Dynamics CRM 4.0
c360 Microsoft Dynamics CRM 4.0 Product Presentation HTML Version
.PPT Version
Event Center
The c360 Microsoft Dynamics CRM 4.0 Product Presentation gives an overview of c360 products for Microsoft Dynamics CRM 4.0
Product Quick Links    
Customer Portal Product Page
Screen Shot
Installation Guide
Administration and Configuration Guide
Extends Microsoft CRM Customer Service functionality to the web enabling your customers to search your knowledgebase, submit and update Cases online and update profile information.
Core Productivity Pack    
Record Editor - Product Page
Screen shot
Video
User Guide
Installation Guide
 
Easy to use inline grid editor
Multi-Field Search Product Page
Screen Shot
Video
User Guide
Installation Guide
 
Perform Google-type searches within Microsoft CRM.
Console Product Page
Screen Presentation
Video
User Guide
Installation Guide
 
Provides CRM users with a fully configurable workspace where users can blend content from Microsoft CRM on a single screen.  Also allows developers to incorporate data from other systems onto a single screen with Microsoft CRM data.
Relationship Explorer Product Page
Screen Shot
Video
User Guide
Installation Guide
 
Discover and display all relationships that exist between entities within Microsoft CRM. View the relationships in a hierarchical, organization chart structure.  Create relationships not available in Microsoft CRM.
Summary Product Page 
Screen Shot
Video
User Guide
Installation Guide
 
Chronologically displays all activities, notes and linked CRM records from all Microsoft CRM records.  Provides a preview pane to allow users to passively read the content of the records without opening them.
Alerts Product Page
Screen presentation
Video
User Guide
Installation Guide
 
Allows Microsoft CRM users to add critical data to CRM records so other users will immediately be made aware of it upon accessing the CRM record. With Alerts users can be sure that the most important data about a record is read first by the user accessing that record.
Sales Productivity Pack    
Relationship Explorer Product Page
Screen Shot
Video
User Guide
Installation Guide
 
Discover and display all relationships that exist between entities within Microsoft CRM. View the relationships in a hierarchical, organization chart structure.  Create relationships not available in Microsoft CRM.
Web Connect Product Page
Screen Presentation
Video
Installation Guide
Configuration Guide
Links an organizations web site to Microsoft CRM so web captures can be inserted directly into Microsoft CRM and automated actions can be taken.
Service Productivity Pack    
Email To Case Product Page
Screen Shot
Video
Installation and Configuration Guide
 
Configure Microsoft CRM queues (e.g. support@domain.com) to auto-create Service Cases for incoming emails.
My Workplace Product Page
Screen Shot
Video
Installation Guide
UserGuide
Provides Microsoft CRM users with a fully user-configurable CRM workplace screen.
Development Tools for CRM v4.0    
SDK for CRM 4.0 Product Page
Screen Presentation
Data Sheet
 
Software Development Kit that allows developers to more easily build applications on the Microsoft CRM 4.0 platform
Additional Products    
Audit for CRMv4.0 Product Page
Screen Shot
Data Sheet
 
Track and Analyze all changes made to CRM
Field Level Security for CRM v4.0 Product Page
Screen Presentation
Data Sheet
Installation Guide
User Guide
 
Restrict to access to CRM data on a field level basis
Group Calendar Product Page
 
Allows users to view/share the CRM calendar of other users
Documents Core pack Product Page
Create Word Mail Merge using CRM fields/entities
Import Manager Product Page
 
Powerful data import tool built specifically for Microsoft Dynamics CRM that makes it possible to import data from one or more data sources into CRM (including custom entities)
E-Marketing

Product Page
Screenshot

Allows organizations to continuously execute, measure and refine HTML email marketing campaigns
 
CTI Product Page
Screenshot
Client Installation and User Guide
Server Installation Guide
 
CTI (Computer Telephony Integration) enables integration between your phone system and Microsoft Dynamics CRM
 
Important Links Links Document Overview
Evaluation License request Launch Page
Organizations using Microsoft CRM can request free evaluation licenses to use fully functional versions of all c360 products on their production installations.
Download Products Launch Page Download fully functional versions of all c360 products.  Each download comes with a 6 user unlimited use license for the Adventure Works Cycle sample installation of Microsoft CRM.
Pricing Sheet Download PDF
Launch Pricing Page
Includes all individual and bundle/suite pricing.
Product Overview Videos and Presentations Launch Page Includes screen shots, overviews and pricing of all c360 products.  Includes detail on key product features for all products.
     
Free Resources Links Document Overview
Microsoft CRM Copy Address utility

Launch Page
Screen Shot

Free utility that simplifies the routine task of pulling a complete address block from Lead, Contact and Account records in Microsoft CRM..
Microsoft CRM Clone Utility Launch Page
Screen Shot
Free utility to allow cloning of any Microsoft CRM record type.  This utility appears as a button on the CRM record.  When clicked, a copy of the active record is created and opened for the user.
Microsoft CRM Spell Check Pages Launch Page
Screen Shot
Free modified activity edit.aspx pages that allow Microsoft CRM users to launch the iespell 3rd party  spell check utility to spell check CRM activities.




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