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KB Articles : Supporting CRM 2011 UR 12 for c360 products
KBA-01490-P6X5B3 : Supporting CRM 2011 UR 12 for c360 products
Supporting CRM 2011 UR 12 for c360 products
KBA-01490-P6X5B3
Purpose & Scope
To enable c360 applications for CRM 2011 UR12
Procedure

 

Please make the following steps to support CRM 2011 UR 12 for c360 products:

1)    Install c360 products

 

2)    Download C360RU12.zip from http://www2.c360.com/software/C360RU12.zip and unpack it.

 

3)    Copy c360.IEHeaderFilter.dll file (from C360RU12.zip) to MS CRM Bin folder (<Program Files folder>\Microsoft Dynamics CRM\CRMWeb\bin) and C360 Bin folder (<Program Files folder>\c360 Solutions\V5\Web\CrmWeb\bin).

 

4)    Backup MS CRM 2011 web.config file (<Program Files folder>\Microsoft Dynamics CRM\CRMWeb\web.config).

 

5)    Open MS CRM 2011 web.config file (<Program Files folder>\Microsoft Dynamics CRM\CRMWeb\web.config), find httpModules  section and put the following line

<add type='c360.IEHeaderFilter.Filter' name='c360.IEHeaderFilter' />

into the end of the section. Replace single quotes with double quotes.

 

6)    Download C360RU12_assembly.zip from http://www2.c360.com/software/C360RU12_assembly.zip and unpack it.

 

7)    Copy all files and folders (from C360RU12_assembly.zip) to C360 CrmWeb folder (<Program Files folder>\c360 Solutions\V5\Web\CrmWeb\), overwrite all existing files.

 

Step 8th required only if you don't have Relationship Explorer or Core Productivity Pack installed.
       
8)   Open c360 web.config file (<Program Files folder>\c360 Solutions\V5\Web\CrmWeb\), find httpHandlers section and remove it completely. 

Additional Comments
Close all opened Internet Explorer and open MS CRM 2011 with C360 products installed in a new browser

If you will install UR13 or later, after these steps were applied, CRM web.config may be overwritten, in this case you will need to apply step 5 again.

 Created On 3/15/2013
 Last Modified On 5/20/2013
 Last Modified By Rudenko, Roman
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