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c360 My Workplace for Microsoft Dynamics CRM

My Workplacec360 Solutions My Workplace is a Microsoft CRM enhancement that provides Microsoft CRM users with an improved CRM workplace screen which allows users to:

  • Personally select which columns (activity and/or case fields) they would like to see in the Queue grid and configure default sort order
  • Specify a default start up view, selecting between user queues or organizational queues
  • View items in other user's queues (where security permissions allow)
  • Immediately see a count of items in each queue without clicking on the queue
  • Toggle between user and queue view with a single click
  • Combine both user queues and organizational queues to display together in the same view
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